What is Field Force Management Systems? Its Key Features And Benefits

A field force management system is an automation tool that optimises workflows and helps employers monitor their workforce efficiently. What features and benefits does it have to offer? Read this detailed guide to find out!

Automation makes workflows as easy as shooting fish in a barrel. It streamlines business operations to boost workforce productivity. The field force management system is the best automation tool available, providing an abundance of features all under one roof.

Industries like construction, sales and marketing, operations, and healthcare are investing in this innovative solution to monitor their mobile workforce. But why? What features does it have to offer? What are the benefits of field force software? Read this article to discover the answer in detail.

Key Features of Field Force Management System

Field force management software provides a variety of features to streamline the management of a mobile or remote workforce. Given below are some of them.

• Ad-hoc Task Management

Consider a situation where you need to manage ad-hoc tasks for your field executives. You may have to contact each executive individually to determine their availability and current location. This could take a long time. Isn’t it? This is where field staff management software helps businesses. It enables organisations to assign, schedule, and prioritise tasks for field employees based on urgency, location, or other criteria.

• Geo-Verified Attendance

It is often seen that employees mark their attendance without starting their daily tasks. They engage in personal work at times and socialise with others. Managers can designate a location for marking attendance using the field force management system's geo-verified attendance marking tool. Executives can see their designated tasks only after geo-verifying their attendance.

• Live Location Tracking

Where are your field executives? A real-time monitoring feature answers this question for employers. This feature of the field force management app allows employers to monitor their field executives in real time, enabling them to allocate resources more efficiently.

• Performance Analytics

With the performance analytics feature of field force management software, employers can track and analyse performance metrics such as completed tasks, response times, and customer satisfaction. Additionally, the software generates reports to provide insights into field operations and employee productivity. Employers can use these reports to make well-informed decisions in the future.

• Expense Management System

Field employee management software features an automation tool known as an expense management system. It streamlines the claim and reimbursement process for individuals. Field employees upload receipts and supporting documents for expense reimbursement. Hierarchical managers can confirm them and approve payroll for payment.

Benefits of Field Force Management System

Field force management software benefits both businesses and employees in many ways. It ensures the business's smooth functioning and promotes the company's expansion in the long run. Let’s discuss some of the benefits of field force management in detail.

• Improved Workforce Efficiency

Field staff management software allows supervisors to track field employees' activities in real-time to ensure they remain productive throughout the day. Furthermore, the app helps managers assign tasks and projects to field employees more effectively, which optimises their workflow and reduces downtime.

• Streamlined Reporting

Imagine yourself in a position where you have to remind your field executives to update their tasks with you regularly. A field force management system empowers businesses in this situation. It auto-generates performance reports on field activities, work progress, and other relevant metrics. The managers can use these reports to analyse employee performance and overall operation efficiency. Furthermore, this automation process saves time and reduces the likelihood of errors.

• Improved Communication

We live in an era where products are delivered to customers instantly. So, why not facilitate instant communication among team members in organisations. Field force management benefits businesses by providing seamless communication opportunities. It reduces delays, improves responsiveness, and enhances collaboration among team members by providing a centralised platform for sharing information, updates, and resources.

• Compliance And Accountability

The field force management system reduces the risk of legal issues. It ensures that field executives comply with industry regulations and standards. Field employees are more accountable for their tasks because the software makes their work more transparent and traceable. For instance, if your field employee must visit the customer's place within a certain time, employers can monitor them. This feature benefits both employers and employees as it enhances visibility.

• Cost-Saving

Congested roads often lead to high fuel costs and an increase in travel time. But what if you can optimise routes by knowing traffic updates in real-time? Field force management software optimises routes to cut down on fuel expenses and travel time while increasing overall operational efficiency. Moreover, real-time data assists managers in allocating resources more wisely, avoiding understaffing and overstaffing.

Wrap Up

To conclude, field force management software offers a plethora of features to optimise the management of the mobile workforce. The app ensures that businesses in industries like construction, sales, field service operations, and healthcare operate seamlessly. Furthermore, it offers extensive benefits, including cost savings, increased communication, compliance, and efficient and streamlined reporting. So, automate your business now with the TrackoField field force management system. Book your demo now!