What is a FESCO Demand Notice?

FESCO, the Faisalabad Electric Supply Company, is a major electricity provider in Pakistan serving millions of customers across its vast network. For customers who fall behind on their electricity bills, FESCOmay issue a Demand Notice – a formal document notifying them of the outstanding balance and potential consequences of non-payment.

What is a FESCO Demand Notice?

A FESCO Demand Notice is an official document informing you of an overdue electricity bill amount. It usually includes the following details:

Your FESCO consumer number: This unique identifier is crucial for all communication with FESCO regarding your account.
Billing period: This specifies the timeframe for which the payment is due.
Outstanding amount: This represents the total amount you owe to FESCO, including the principal amount, late payment charges, and any applicable taxes.
Due date: This is the last date by which you must settle the outstanding amount to avoid further penalties or disconnection of your electricity service.
Payment instructions: This section outlines the various methods available for making your payment, such as online portals, designated bank branches, or FESCO collection centers.
Consequences of non-payment: The notice typically warns of potential consequences for neglecting to settle the outstanding amount. These may include additional late payment surcharges, legal action, and ultimately, disconnection of your electricity supply.

Why might you receive a FESCO Demand Notice?

There are several reasons why you might receive a FESCO Demand Notice:

Overdue payment: This is the most common reason. If you fail to pay your electricity bill by the due date, it becomes overdue, and FESCO may eventually issue a Demand Notice.
Incorrect billing: In rare instances, there might be an error in your bill. This could be due to meter reading mistakes, incorrect tariff application, or other technical issues. If you suspect an error, it's crucial to contact FESCO immediately to investigate and rectify the issue.
Change of occupancy: If you recently moved out of a property but haven't informed FESCO about the change in occupancy, you might still be receiving and be held responsible for the bills. Ensure you notify FESCO promptly to avoid any discrepancies.

What to do upon receiving a FESCO Demand Notice:

Receiving a Demand Notice can be stressful, but it's important to remain calm and take the following steps:

Review the Notice Carefully: Thoroughly examine the details mentioned in the Demand Notice, including the outstanding amount, due date, and potential consequences of non-payment.
Verify the Bill: If you suspect there might be an error in the bill amount, contact FESCO immediately to discuss and investigate the discrepancy.
Make the Payment: Prioritize settling the outstanding amount as soon as possible. FESCO offers various convenient payment methods, including online portals, designated bank branches, and collection centers.
Seek Payment Extensions (if needed): In exceptional circumstances, you may be able to request a payment extension from FESCO. However, this is usually granted on a case-by-case basis considering your payment history and justification for the request. Contact FESCO to discuss your situation and explore any available options.
Avoid Ignoring the Notice: Ignoring a Demand Notice will not resolve the issue. It can lead to further complications, including additional late payment charges, legal action, and ultimately, disconnection of your electricity service.

FAQs

How can I pay my FESCO bill online?

You can pay your FESCO bill online through various platforms, including the FESCO website, mobile app, and online banking services offered by partner banks.

What are the late payment charges for FESCO bills?

FESCO levies late payment surcharges on outstanding bills. The specific charges may vary depending on the delay period.

What happens if I don't pay my FESCO bill after receiving a Demand Notice?

Ignoring a Demand Notice can lead to further consequences, including:

Accumulation of late payment charges
Legal action from FESCO
Disconnection of your electricity service

How can I contact FESCO for inquiries?

You can contact FESCO through various channels:

FESCO website: https://fescoonlinebills.pk/
FESCO Mobile App: Downloadable from the App Store or Google Play Store.
FESCO Helpline: 118-11 (Toll-Free)
Visit your nearest FESCO customer service center.

Conclusion

Understanding FESCO demand notices and responding promptly is crucial to avoid unnecessary inconvenience and potential penalties. By following the information and tips provided in this guide, you can effectively manage your FESCO bills and maintain a smooth electricity connection. Remember, communication with FESCO is key if you have any questions or encounter any discrepancies.