QuickBooks provides you with many different features; one of them is to scan receipts and other related documents. But at times, it comes across an error that would read QuickBooks scan manager not working. Along with many other issues, one of the reasons can be the setup of the scanner is not done properly. Don’t worry: in this blog, we are guiding you about the error-causing reasons signs and the fixes to overcome error messages. Read the whole blog to learn the troubleshooting methods for scan managers.
However, fixing the error is a technical task, and hence you are suggested to seek expert advice. Dial +18557380359, and we will help you in fixing the error effectively.
Reasons For QuickBooks Scan Manager Not Responding
There can be many reasons that affect the scan manager and reach the error QuickBooks Scan Manager Stopped Working. We are listing the common reasons for you to find out the source of trouble.
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The corrupt installation file of QB scan manager file.
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The drivers installed are not working properly.
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QuickBooks scanner isn’t set up properly.
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Problem with a wireless scanner.
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The scanner you are using is not TWAIN compliant.
Check For These Things Before You Go For Troubleshooting,
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make sure you are using a TWAIN-complaint scanner.
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You are using the right scanner connected to your device.
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The latest drivers are installed for the scanners.
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You should ensure the device is properly connected to the internet.
Resolutions For QuickBooks Scan Manager Stopped Working,
One of the major issues that the QuickBooks Scan Manager Not Responding error arises is that you are using the old version of the QB software. Follow the steps below to ensure you are using the updated version of this application:
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Visit the desktop and, right-click on the QB desktop software application, click on the properties tab from the options provided.
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Open the windows and select the "find target" option. This action will reveal the QBW32.exe file. Proceed by right-clicking on the file and selecting "properties."
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Now you will see a dialogue window appearing on the screen, and click the General tab.
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Next, click on the “versions” tab and click on the file version. A code will appear saying 20.0D R6.
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Now the version of the QuickBooks you are using will appear. The code that appeared refers to the 2010 version of QB, with a release of version 6.
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Now you can check the version and also go for an update as available.
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After doing so, sign out and then again sign in to the QB, account, and the scan manager not working issue will resolve.
If the error continues to reflect, delete your scan profile and create a new one. Change user account settings on Windows. Also, if a wireless scanner is causing the issue, go for the wired scanner.
Conclusion
We have given you the possible fixes that will help you with resolving QuickBooks Scan Manager Not Working. If you find it hard to follow the instruction mentioned above or are afraid to make mistakes in the process and get assistance from our experts. If the steps mentioned here seem to be tough to follow, dial +18557380359 and reach out to our advisors to resolve the issue.
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