QuickBooks company file not found or missing is a complex technical issue that occurs when you attempt to open a company file from the No Company Open window. You may soon see an error message on your screen that says QuickBooks company file not found There could be a number of reasons why the QuickBooks Company file is missing or cannot be located. Continue reading this blog until the end for a thorough description of the error, as well as its causes and troubleshooting methods to get it fixed.
Can't locate a company file in QuickBooks? To get instant troubleshooting solutions, call our support team at +18557380359
Reasons Why QuickBooks Can’t Locate the Company File
If you have recently changed the location of your company file on the local storage of your system, your QuickBooks Desktop may be unable to locate it. You must guide QuickBooks to the file's new location. Other causes of this QuickBooks error include the following:
-
the QuickBooks company file is transferred to a new location on your system.
-
The QuickBooks company file is accidentally deleted from the local storage or the server.
-
QuickBooks company files cannot be discovered in multi-user mode if network connectivity is unstable.
-
When you attempt to open a QuickBooks company file using the incorrect option.
How Can I Fix QuickBooks Pro Company File Not Found Error?
When the QuickBooks company file not found error occurs, you may be unable to access critical accounting data, which may impede your regular business operations. As a result, you may want to correct the error as soon as you can. Here are some efficient troubleshooting strategies to help you with the error resolution.
Solution 1: Double-check your Workstations’ Connectivity to the Server
You can ping the server to test network connectivity. If you receive a prompt response for each packet sent, this indicates that your network has no issues. If you notice a packet loss or a sluggish response, you must first repair the connectivity issue before proceeding with further troubleshooting techniques.
-
Press Windows + R keys on your keyboard to bring up the Run dialog box.
-
Enter CMD as the command into the Run dialog box and hit the Enter key.
-
Again, type IP config/all and press OK or Enter.
-
Note down the Host Name (Server Name). Once you have the server’s name, type Ping (Server Name) and press Enter.
You May Read Also: How to resolve QuickBooks Save as PDF not Working error
If the QuickBooks company file error persists, proceed to the next troubleshooting method.
Solution 2: Use the Correct Option to Open a Specific Company File
Now, use the proper approach to open the company file.
-
To open a Backup File - File >> Open or Restore Business >> How to Restore a Backup File
-
To open a Company File - File >> Open or Restore A Company File
-
To open Accountant’s Copy - File >> Open or Restore a Company >> Convert an Accountant's Copy Transfer File. Read more: How to resolve QuickBooks Error 6154
Conclusion
If the QuickBooks company file error persists after you have implemented all the troubleshooting solutions mentioned above, you should contact the support team, and it's only a phone call away! Call our support team at +18557380359 to speak with a QB professional who will instantly help you resolve the ‘QuickBooks Company File Not Found’ error.
You must be logged in to post a comment.