How to Fix QuickBooks Error 6189 and 816

QuickBooks users may get QuickBooks Error 6189 and 816 when opening a company file in QuickBooks Desktop. The error message states, "An error occurred when QuickBooks tried to access the company file (-6189, -816)" This error is a multi-user error, which means it is related to the network settings and not the data file itself.

These errors can prevent you from accessing the company file, which can disrupt workflows and hinder productivity. The reasons that trigger this error can vary, but some important causes can be issues with file permissions, data corruption, network connectivity problems, conflicts with third-party software, Quickbooks Multi-user Mode Not Working. settings, or a mismatch between the .TLG file and the company file.

If you need further assistance, do not hesitate to call (855)-738-0359. Our experts will provide the required assistance, and the error will be fixed as soon as possible.

Reasons Behind Error Code 6189, 816 in QuickBooks

Below is a list of reasons that triggered this company file error in QB Desktop.

Corrupted/ damaged company file.
Incorrect hosting settings.
Incorrect multi-user network setup.
Outdated version of QuickBooks.

Resolving QuickBooks Error Code 6189, 816 Instantly

To QuickBooks 6189 and 816 issue resolution, you can try the troubleshooting steps given below.

Solution 1: Run QB Database Server Manager

The QuickBooks Database Server Manager is crucial for maintaining stability in a multi-user network environment where the QuickBooks company files are stored on a server.

Follow the below steps to run the QuickBooks Database Server Manager from the QuickBooks Tool Hub to manage and stabilize your QuickBooks multi-user network setup.

Steps to Download QuickBooks Tool Hub:

Visit the Official Website to download the Tool Hub
Click on the link to download the Tool Hub setup file (QuickBooksToolHub.exe).
Save the downloaded setup file to a location on your computer where you can easily find it.
Double-click on the downloaded QuickBooksToolHub.exe file to run the installation.
Follow the instructions given on your screen and accept the license agreement.
Wait for the installation process to finish.
Once installed, you can see the QuickBooks Tool Hub icon on your desktop.

Recommended to read:- Powerful Methods to Fix QuickBooks Error Code 6176

Steps to Run QuickBooks Database Server Manager:

Open QuickBooks Tool Hub
In the Tool Hub window, locate and click on the "Network Issues" tab.
Under the Network Issues tab, find and select "QuickBooks Database Server Manager."
Select "Start Scan" if your company file is visible.
If your company file isn't visible, click on "Browse" to navigate to the location of your company file(s) and then select "Start Scan."
The QuickBooks Database Server Manager will automatically repair your firewall permissions to ensure proper network connectivity.
After the scan and repair, select "Close" to exit the QuickBooks Database Server Manager.
Open QuickBooks Desktop on your server computer first.
Then, open QuickBooks Desktop on your workstations connected to the network.

By following the steps outlined above, you can quickly resolve QuickBooks Error 6189 and 816 and then get back to your work. However, if the error appears again, feel free to give us a call at(855)-738-0359.