How To Doable Fixes For The QuickBooks Cannot Create PDF Issue

QuickBooks helps its users with tax submissions by creating official documents and sharing or printing them directly. But, users can sometimes run into a QuickBooks Cannot Create PDF error message, after which the software fails to save or print PDF documents. If a similar error message comes up on your PC, this blog will clear all your queries about why this happens and the methods you need to tackle the issue from your QBDT.

Rectify the error quickly by following the troubleshooting directions provided by a QB support team at 1-855-856-0042 .

Reasons

QBDT displays this error message while saving or printing a new PDF document directly from the software. The potential conditions that encourage the occurrence of this error on your PC are mentioned below-

The PDF converter fails to run or stops in between when you try saving the PDF document.
The printer you are trying to use is currently disconnected from your system or occupied with another application on your PC.
The printer settings on your system or QBDT aren’t correctly set.

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Solutions

You’ll face problems while working on your PDF documents until you eliminate the issue from QBDT. The techniques to remove the PDF issue from your PC are mentioned below in detail-

Solution 1- Configure the printer settings on your system and QuickBooks accurately

You receive this error message while trying to save or print QB documents in PDF format. This might happen due to incorrect printer setup in the system settings or on your QBDT. The software falls prey to issues whenever it tries to print the documents using the incorrect or disconnected printer. If the printer settings are correct, you must download the latest printer drivers from the Microsoft website to ensure they aren’t the root of this problem. Otherwise, use the following steps to configure the printer settings-

Launch the control panel using the Settings icon in the Windows Start button.
Go to the Hardware & Sounds option and click Printers and Scanners.
Tap Add a new printer option and specify the printer you want to use.
After entering the printer name, right-click on it and select Set as Default.

Once the printer settings on your Windows are correctly set, move to your QB preferences to make some changes as shown in these steps-

Go to the File menu on your QuickBooks and click the Printer Setup option in the list.
Choose the same printer you specified in the system settings and save your changes.
Reboot QBDT and try printing the documents again.

If you still face the error while printing the PDF documents, move to the next solution.

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Solution 2- Run the PDF & Print Repair tool from the QB tool hub

This is a common issue and can be resolved by a dedicated tool present in the QB tool hub. Use the following steps-

Click the QuickBooksToolhub.exe option to open the tool hub and visit the Program Problems menu.
Click the PDF & Print repair tool and follow the instructions to use the tool.
Try saving or printing PDF documents in QBDT after the tool fixes the issues.

Conclusion

After reading this blog, you will know why QuickBooks Cannot Create PDF error message appears while saving or printing PDF documents. The measures you must take to eliminate the problem are elaborated in the blog, which will help you resolve this PDF issue from your QuickBooks.

Speak to a QB support team at 1-855-856-0042 to sort out any remaining queries about the issue.